Leading and Managing in Unprecedented Times

“Unprecedented times call for unprecedented tactics, which in turn call for unprecedented commitment.”

Day One - Morning

  • Understanding Leadership & Management
    • What is “engagement” and how and when does it occur?
    • Managing Performance
    • Motivation
    • Engagement and the “bottom line”.

Day One - Afternoon

  • The Importance of Emotional Intelligence in Leadership & Management
    • What is emotional intelligence (EI)?
    • Assessing EI in the organisation
    • EI and leadership styles
    • EI leadership and the organisational climate.

Day Two - Morning

  • Communication
    • Understanding “real influencing”
    • Modelling communication behaviours
    • Creating an environment for open communication
    • Conflict management

Day Two - Afternoon

  • Values and Vision
    • Promoting shared values
    • Articulating and implementing personal and team vision
    • Designing the future.

Leadership & Management Course

*Introductory offer price excluded from 25-year anniversary discount offer

For further information please email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

or call: 0161 942 2121