People & the Profession

Duration: 1 Day

Course Content:

  • Competencies of a project manager
  • Characteristics of an effective team
    • Social roles
    • Technical roles
    • Considerations of resource allocation
    • Resource smoothing and levelling
    • Mobilisation and demobilisation
  • Developing a project team
    • Stages of team formulation
      • Forming
      • Storming
      • Norming
      • Performing
  • Leadership versus Management
  • Appropriate leadership styles
    • Assertive
    • Democratic
    • Consultative
  • The need for situational leadership
  • Characteristics of an effective leader
  • Motivational techniques
    • How to motivate a team
    • Motivational theorists
      • Maslow
      • Herzberg
  • Conflict within a project team
    • Causes of conflict
    • Different styles of handling conflict
      • Collaborate
      • Accommodate
      • Avoid
      • Compete
      • Consult
  • Communication and reporting
    • Communication styles
    • Communication media
    • Communication formats
    • Establishing an information management system
    • Active listening 

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or, call: 0161 942 2121