Stakeholder Analysis and Engagement

Duration: 1 Day

Course Content:

  • Who is a stakeholder?
  • Why is stakeholder analysis and management important?
  • For which type of projects should it be considered?
  • Steps of Stakeholder Analysis and Management
    • Identification (techniques)
    • Analysis
    • Mapping in terms of influence and support
    • Creating the action plan
    • Management of stakeholders throughout the lifecycle
  • The Communication Plan
    • Who to communicate with
    • Frequency of communication
    • Format of communication
    • Feedback routes
    • Information requirements
  • Influencing Techniques
    •  Push versus pull
    • Assertive versus accommodating
  • Facilitating a workshop for Stakeholders
    • Requirements and attendance
    • Techniques to generate information
    • How to handle conflict
    • Different ways to reach consensus and decisions
    • Ensuring fair and appropriate contributions

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or, call: 0161 942 2121